This is such a great video! It shows what it takes for a consumer to get a car baught back from these selfish manufacturers. As bad as this car is, Porsche still didn't want to refund his money. They offered him packages with Nick keeping the car. He refused. And then they demanded that he go to arbitration where consumers get screwed. In fact they offered him what they said he would likely get at arbitration - and it wasn't a refund. Nick held out - and along with a viral video - Porsche decided that world wide adverse publicity isn't good. It would be better to cave-in and give Nick a new car or refund. Without this video, Nick would have only received the Universal Shaft. Well done!